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Flight Delay Compensation from Spain (EU261)

Free EU261 calculator: check if you're owed €250, €400 or €600 for a delayed, cancelled or overbooked flight and get a claim letter in Spanish or English.

1. Your flight

Flew from (airport)Flew to (final destination)Airline that operated the flightWhere is the airline from?

2. What happened?

How many hours late did you ARRIVE?What did the airline say caused it?Passengers on the booking

Result

Add your route to see your amount

Choose where you flew from and to (or type the distance).

3. Your rights

✔Right to care while you wait: meals and drinks, and a hotel plus transport if you're delayed overnight. Keep receipts; reasonable costs can be claimed back.
✔Delay of 5 hours or more, or a cancellation: you can choose a full refund instead of flying.
✔Compensation is per passenger, including children with a seat.
✔Claims companies take 25–35% plus VAT. Claiming yourself is free.
✔You can ask for cash: you don't have to accept vouchers.

✉️ 4. Your claim letter

Flight numberDate of the flightBooking referenceAirline namePassenger names (one per line, lead passenger first)Your addressYour emailCosts with receipts: food, hotel, taxi (€, optional)

[Your full name]
[Your address]
[Your email]

20 October 2026

[Airline] – Customer Relations / Claims

Subject: Compensation claim under Regulation (EC) No 261/2004 – flight [flight number] on [date of flight], booking [booking reference]

Dear Sir or Madam,

I was booked on flight [flight number] from [from] to [to] on [date of flight].
The flight arrived approximately 3 hours late at its final destination.

Under Regulation (EC) No 261/2004, I am entitled to compensation of [amount] per passenger, as the flight distance is about [distance].

If you believe the disruption was caused by extraordinary circumstances, please give a detailed explanation and evidence, and explain what reasonable measures you took to avoid it.

Please pay the compensation within 14 days by bank transfer (details on request). If I do not receive a satisfactory reply within one month, I will complain to AESA (Spain's aviation safety agency) and may go to court without further notice.

Yours faithfully,

[Your full name]

Enclosed: booking confirmation, boarding pass(es)

🧭 What to do next

Send the letter to the airline's customer service or claims form, with your booking reference and boarding passes. Keep proof you sent it.
Wait for the reply (the airline has a month to answer). Don't accept vouchers if you want cash.
If they refuse or don't reply: file a complaint with AESA (Spain's aviation safety agency), free and online.
Still not paid? Go to court: up to €2,000 you don't need a lawyer or court representative (juicio verbal).

AESA: derechos de los pasajeros ↗Your Europe: air passenger rights ↗

General information, not legal advice. 🔒 Everything stays on your device.

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✅ Rules last checked: October 2026