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Iberia Delay Compensation: Up to โฌ600 (EU261)
Iberia flight delayed, cancelled or overbooked? See what you can claim under EU261 and get a free claim letter.
1. Your flight
2. What happened?
Result
Add your route to see your amount
Choose where you flew from and to (or type the distance).
3. Your rights
- โRight to care while you wait: meals and drinks, and a hotel plus transport if you're delayed overnight. Keep receipts; reasonable costs can be claimed back.
- โDelay of 5 hours or more, or a cancellation: you can choose a full refund instead of flying.
- โCompensation is per passenger, including children with a seat.
- โClaims companies take 25โ35% plus VAT. Claiming yourself is free.
- โYou can ask for cash: you don't have to accept vouchers.
โ๏ธ 4. Your claim letter
๐งญ What to do next
- Send the letter to the airline's customer service or claims form, with your booking reference and boarding passes. Keep proof you sent it.
- Wait for the reply (the airline has a month to answer). Don't accept vouchers if you want cash.
- If they refuse or don't reply: file a complaint with AESA (Spain's aviation safety agency), free and online.
- Still not paid? Go to court: up to โฌ2,000 you don't need a lawyer or court representative (juicio verbal).
General information, not legal advice. ๐ Everything stays on your device.
โ Rules last checked:
๐ Official sources: Reglamento (CE) n.ยบ 261/2004 (EUR-Lex) ยท AESA
We build every tool from the official rules and re-check them when they change. Always confirm with the official source before you rely on a result.
๐ ๏ธ Spotted a mistake or an out-of-date rule? Tell us
Answer: under Regulation (EC) 261/2004, a flight leaving Spain (or arriving on a European airline) 3 hours or more late pays โฌ250 up to 1,500 km, โฌ400 within the EU over 1,500 km or up to 3,500 km, and โฌ600 over 3,500 km. On long flights 3โ4 hours late, the airline can pay half. Nothing is due in extraordinary circumstances (weather, air traffic control).
| Route (example) | Distance | 3 h late | 4 h or more |
|---|---|---|---|
| Madrid โ Barcelona | 483 km | 250 โฌ | 250 โฌ |
| Madrid โ Tenerife North | 1771 km | 400 โฌ | 400 โฌ |
| Barcelona โ Palma de Mallorca | 202 km | 250 โฌ | 250 โฌ |
| Madrid โ Paris Charles de Gaulle | 1064 km | 250 โฌ | 250 โฌ |
| Barcelona โ Frankfurt | 1094 km | 250 โฌ | 250 โฌ |
| Madrid โ Bogotรก | 8031 km | 300 โฌ | 600 โฌ |
| Madrid โ Mexico City | 9067 km | 300 โฌ | 600 โฌ |
Per passenger, when the cause is the airline's (fault, crew, overbooking). The Canary Islands count as EU for the Regulation.
Questions people ask
How long do I have to claim in Spain?+
Spanish courts apply the general 5-year limit to EU261 compensation. Still, claim from the airline as soon as you can and keep all proof.
Does a strike count?+
If it's the airline's own staff striking, yes (EU Court of Justice). Air traffic control or airport strikes are usually extraordinary circumstances.